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We want to make your experience with Quadrangle as smooth as possible. Browse frequently asked questions, resources, and general information about our processes right here, at your fingertips.
Making an international move can be daunting, but we are here to help make your transition as easy as possible. While students are responsible for finding their own housing, we have provided some resources to help walk you through the process.
Quadrangle offers apartments just a short distance from the Danforth Campus and Medical School campus. with easy access to Metro and biking lanes. Our General FAQ’s will have some great answers to many of your questions. The Office for International Students and Scholars is another resource for residents who are not from St. Louis. If you are looking for a roommate or other options we recommend checking out WashU Apartment Referral Services Roommate Search.
Quadrangle advises students to be cautious in pursuing off-campus housing rentals through unofficial channels. Subleasing or paying deposits directly to other students or third parties with an unofficial verbal agreement can lead to you losing tenant rights if rental disputes occur. Quadrangle advises all students that they should NOT pay a deposit or rent to anybody other than the verified landlord or realtor of the housing they are renting, and they should only do so after having signed and reviewed a provided lease.
Most current students recommend arriving several weeks before classes start so you have ample time to get settled before you become involved in academic life. A challenge for single semester exchange students is that it can be difficult to find a landlord who will rent for one semester only; most leases are for a full year.
Housing is reasonably priced in comparison with major U.S. cities. Most rental leases start on the first of each month with the most common start dates being the first of June, July, August, and September.
Some apartments may include utilities such as gas, electric and water. However, in most cases you will have to contact the utility companies directly to set up and pay for service for your apartment.
When looking for an apartment, be sure to include the cost of utilities in your monthly rent estimate. Utility bills in the United States are commonly paid by personal checks available through your bank in the United States. In most cases, you may set up automatic bill payment which enables you to pay bills electronically and automatically.
It is strongly recommended that you request an estimate of the previous tenant’s utility bills by calling the utility company directly. Note that heating bills can be very high in the winter (over $100 depending upon the type of heat and size of apartment.)
No. Some students are told that they need a United States Social Security Number (SSN) before they are able to establish telephone or any other utility services. This information is incorrect. Students who do not have an SSN may have to complete an application and submit copies of documents (such as a passport and a student ID) and may have to pay a deposit, but a social security number is not required. If the employee you are speaking with seems unaware of the procedure for starting service without an SSN, politely ask to speak with a manager or call back and talk to another employee.
Listed below is contact information for some major utility providers.
ELECTRICITY: AmerenUE, 1-800-552-7583
Application may be submitted online; this can take up to 2-days.
GAS: Spire Energy, 1-800-887-4173
Call at least 24 hours before you need your gas turned on in your apartment. It can either be done the next day or it can take 3-4 days. There is a $25 fee for new customers (can be applied to first month’s bill or spread over 4 months.) Customers without social security numbers may have to bring a passport and photo ID to their office downtown at 720 Olive, near the 8th and Pine Metrolink station. A security deposit is required for individuals whose rent amount depends on size of apartment.